Privacy Policy

Privacy Policy

Introduction

Welcome to https://riverside-mechanical-lien-services.dmv-california.com (hereinafter referred to as “Riverside Mechanical Lien Services,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Law on Data Privacy (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to privacy practices of other platforms, applications, or services accessible through links on our website. These entities have their own privacy policies, which you should review if you choose to use their services.

Processing Activities

This Privacy Policy guides how we interact with users and process personal data when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit any of our websites linked to this privacy policy.
  3. You subscribe to receive communications, including newsletters, promotional emails, phone calls, or text messages (SMS) from us.

Personal Data Collection

We collect a variety of personal information to provide and improve our services. The types of data we gather include:

  • Account Information: This includes user names, email addresses, contact details, and passwords used for account creation.
  • Payment Information: Details related to payment methods, such as credit card numbers, expiration dates, and security codes.
  • Financial Information: Transaction history, billing addresses, and other financial data associated with our services.
  • Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
  • Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and advertising IDs for mobile app tracking.
  • Location Data: GPS coordinates and location-based services data when you use our apps or visit our physical locations.
  • Feedback: Responses to surveys, feedback forms, or user-generated content.
  • Social Media Information: Publicly available data from social media platforms when users interact with our social media accounts.
  • Product Information: Details about the products or services you view, search for, or purchase on our platform.

We collect this data through various methods, including direct user input, form submissions, browser cookies, server logs, and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and gather analytics:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as page navigation.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage and performance to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Employing encryption for data at rest and in transit.
  • Utilizing secure third-party processing partners who adhere to industry standards.
  • Regularly reviewing and updating our security protocols to adapt to evolving threats.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we discover that a child has provided us with such information, we will take steps to delete it and discontinue any services offered to that child.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to the data we hold about you.
  • Request rectification if your information is inaccurate or incomplete.
  • Erasure (also known as the ‘right to be forgotten’) in certain circumstances.
  • Restriction on processing your data under specific conditions.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Objection to how we process your personal data.
  • Non-discrimination for exercising your privacy rights.
  • Filing appeals or complaints with our privacy team.

To exercise these rights or if you have any concerns, please contact our Data Privacy Officer at the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notice on our website if there are significant changes, and we encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access or correction queries, please contact us:

  • Email: [email protected]
  • Mail: Data Privacy Team, Riverside Mechanical Lien Services, [Address], California, USA
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